Most helpful review

I have a HEART CONDITION THAT PROHIBITED ME FROM PRACTICING LAW PER MY DOCTORS WRITTEN INSTRUCTIONS AND THIS OUTFIT REFUSED TO CREDIT ME FOR THE TWO MONTHS I WAS OUT! THEY QUOTED THE CONTRACT!

LexisNexis - I have a HEART CONDITION THAT PROHIBITED ME FROM PRACTICING LAW PER MY DOCTORS WRITTEN INSTRUCTIONS AND THIS OUTFIT REFUSED TO CREDIT ME FOR THE TWO MONTHS I WAS OUT! THEY QUOTED THE CONTRACT!
OUTRAGEOUS IMMORAL CONDUCT BY LEXIS NEXIS IN REFUSING MY REQUEST FOR A MORATORIUM ON BILLING AFTER I WAS HOSPITALIZED FOR A HEART CONDITION AND HAD A DR LETTER PROHIBITING ME FROM ANY ACTIVITIES INCLUDING DOING MY LAW OFFICE WORK OF COURSE! THEY CITED A PROVISION IN THE CONTRACT THAT SAYS ONLY IF YOUR FIRM IS DISSOLVED!

User's recommendation: STAY AWAY FROM LEXIS NEXIS AT ALL COST.

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ID
#3403088 Review #3403088 is a subjective opinion of poster.
Location
Saint Augustine, Florida

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Verified Reviewer
New Reviewer

Fraudulent information

They sent a letter stating my roof was showing signs of deterioration-3/24/22. We had a new roof placed in 3/24/2021 with inspection by Total Roofing new shingles-as a precaution since our home was built in 2006. We just had a 4 point inspection by Hawk Eye--Our report excellent! The roof is new 1yr old. We have all our receipts too! Something is wrong with this company.

User's recommendation: Stay away.

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ID
#3445737 Review #3445737 is a subjective opinion of poster.
Location
Plant City, Florida
Pros
  • Data accuracy
  • Non
Cons
  • Inaccurate reporting
Preferred solution
Correct the information on report

Never able to get any information

My insurance Co told me to call to ask for report to prove car insurance claim not mine. Their system took my info and I received a letter with a PIN to access my information. Nothing worked. No Live person to speak to, no access to documents. I trusted Progressive insurance to give me the safe information. The multiple links and phone numbers are a sham!

User's recommendation: Don't under any circumstances!

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ID
#3269053 Review #3269053 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
New Reviewer

I need to ask a couple of questions and I was advised to call

I was told by Progressive Insurance Company that You have me listed for 2 different Items that was not me and I was told to call you to get them straightened out! I never had a at fault accident in November of 2019 and as far as the comprehensive in May of 2018 of $1,000 or less was not me either but it was my Husband Scott Donahue! I also believe that it was his accident that was at fault also as it was not me! I need to talk with someone as Im no longer with my husband Scott and I dont want his things being blamed on me! Help Me ASAP Please! Brenda Donahue my phone number is (603) 545-****
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ID
#3214381 Review #3214381 is a subjective opinion of poster.
Location
Boston, Massachusetts
Service
Progressive Insurance Auto Insurance
Preferred solution
For You to fix your records and Call the Insurance Company So I don’t have to pay a higher price for my insurance
New Reviewer

They Suck

I was approached to extend my existing contract for LexisAdvance which ends January 2022. The price was $159. They offered me "public record" to do searches at a reduced rate if I would extend my contract for three years for a total bill of $200. Apparently I needed to be "credentialed" before they could give me public record which I found out after the fact. After ten days of their software failures and cucstomer service nightmares I decided I no longer wanted their product and revoked my agreement. Mind you, their contract says they accept the contract when they provide me the services (plural). They never provided me with the services. So you think that should be a no brainer for a company that claims to provide legal research but no, I cannot get past my non-lawyer account manager Kyle Stapleton's supervisor and non-lawyer Danieelle McKinniss, even though I have requested that the matter be escallated to someone who understands contract law repeatedly. Maybe their bosess read their reviews. I highly recommend going with WestLaw or any of the free or much less expensive and less drama filled options. Oh, I tendered my payments through my existing contract on November 20th. So far they have no cashed them.

User's recommendation: Run. Use WestLaw.

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ID
#3126719 Review #3126719 is a subjective opinion of poster.
Cons
  • Trying to force me to pay contract i revoked
  • Poor account reps
Preferred solution
Stop insisting I am bound by a contract I revoked that they never accepted

Reporting Errors

Insurance has increased substantially with no obvious justification. Found errors in C.L.U.E. Report. If you all havent heard of it I wouldnt be surprised as it is targeted to commercial enterprise to get the inside scoop on your life. You can order one for free annually. Just Google LexisNexis C.L.U.E. Report. It will blow your mind the information they have on your squirreled away.

User's recommendation: Order your FREE C.L.U.E. report.

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ID
#2902069 Review #2902069 is a subjective opinion of poster.
New Reviewer

Horrible expensive shipping practice

I ordered a Birth Certificate through VitaCheck. I paid more for the service than the Certificate. It was mailed through USPS in a paper envelope that was sealed with only 2 pieces of scotch tape. It was mailed to me in Florida in the middle of Hurricane season. Elsa was pounding our coast just a couple of days before I received the Certificate. We have had torrential rains too.

User's recommendation: Don't even think of using this service.

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ID
#2677142 Review #2677142 is a subjective opinion of poster.
Location
Altamonte Springs, Florida

Worse experience ever

They report wrong claims, claims that were opened by a different person on a different address, they report that under your address. Even after obtaining a Letter of Experience from the insurance company they say I opened the claim from, even after such company writes an official Letter of Experience saying I NEVER had any claims whatsoever, Lexis Nexis still does not remove the claim. Zero logical reasoning, which is ironic coming form a company that supposedly "intelligent" reports. Zero customer service

User's recommendation: STAY AWAY.

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ID
#2630596 Review #2630596 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Slander-stated I’m heavy drinker and drug user is totally opposite of my lifestyle. My auto insurance increased class action suit! Anyone?

Slander-stated Im heavy drinker and drug user is totally opposite of my lifestyle. Wouldnt bother me it were true. Every one who knows me would tell a judge the same thing. My auto insurance increased. I needed to rent an apartment after losing my house and no one wants a party animal. Im peaceful and quiet in reality class action suit! Anyone?

User's recommendation: The only reason I know about is bc my auto insurance co accidentally included on my app. I pointed it out them and they apologized, erased their damaging assessment and lowered my rate. But consumer risk Lexi Nexi is a dangerous *** and is still out there. Hurting nice people for the right price.

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ID
#2563118 Review #2563118 is a subjective opinion of poster.
Cons
  • Mess up people jobs
  • Inaccurate and false info given
  • Terrible product
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

False report of judgments/liens

They falsely reported two filed cases as "judgments or liens" against me. In fact, the cases were dismissed as inactive. There was never any judgment or lien. Now I can't get a mortgage. They do not answer the phone or provide any quick dispute resolution process.

User's recommendation: Do not rely on Lexis Nexis. They falsely reported two cases filed against me and then dismissed, with no action whatsoever, as liens/judgments. Now I may not be able to get a mortgage. They also do not answer the phone or provide a way to easily contest obvious errors like these.

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ID
#2560347 Review #2560347 is a subjective opinion of poster.
Cons
  • Data is inaccurate and there is no consumer service
Preferred solution
Have the incorrect information removed from the search site immediately.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Not happy with lack of information as to what is going on.

I have had the same issues as the rest of the reviews. Lexis Nexis has an at fault incident on my report. I was hit by another person. The police report does not say I was at fault and my insurance company at the time sent me documentation saying I was not at fault. I have disputed this twice and the same time get the same response. They never furnish me any information on how they made the determination only say, our report is accurate. I will do what ever is necessary to get an explanation of how they determined this. One of the most difficult companies I have ever worked with. I have the proof it was never determined to be my fault.

User's recommendation: Beware of what's on your driving report!

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ID
#2557382 Review #2557382 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Erroneous driving record assignment

Update by user Apr 26, 2021

I rcvd a consumer report or CLUE report. It was “password protected” and they were unable to tell me how to unprotect it and send to Progressive Insurance.

♀️Everyone I speak with says something different and no one seems to know why accidents of the son suddenly became attributes of the father!! Seems like such a simple and frequent occurrence, that the remedy should be a “textbook” fix!! I hate when people are employed to represent their company dealing with customer issues, and they not only don’t know how to begin to solve your issues, but have no clue as to which dept to transfer you to or any real knowledge of the company’s services. After many failed attempts to send documents that could be opened to review and advancing my problems being solved with my insurance co.

, I had to devise a different plan to get them accessible documents!! Meanwhile, I don’t have any idea of their findings and if they’re correcting the obvious mis-assignment of some very costly accidents to my husband’s driving record.

Original review posted by user Mar 26, 2021
Changing my clean driving record to the unclean record of my son. Now my new policy payment went from $583 to $1300!!!! And they took that amount from my account!! Now...trying to get the driving report corrected by LN, has been awful and very uninformative!!! Everything was fine and correct until LN got involved and incorrectly attributed negative incidents

User's recommendation: Be aware of their abilility to negatively impact your status and cause you lots of unexpected and unnecessary money and strife!!!!

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ID
#2475622 Review #2475622 is a subjective opinion of poster.
Service
Lexisnexis Auto Insurance Report
Cons
  • Reporting incorrect information
  • Inaccurate reporting
Loss
$800
Preferred solution
Price reduction
New Reviewer

Insurance Increases

My insurance has skyrocketed based on information sent to them about me. I think businesses like this needs to be done away with. It is causing the average working person to not be able to live.

User's recommendation: Ask all insurance companies to do away with this company.

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ID
#2411932 Review #2411932 is a subjective opinion of poster.
Location
Morristown, Tennessee
Loss
$200
Preferred solution
Price reduction
New Reviewer

Peeling paint

They have recalled several years of Lexus Pearl white paint for peeling. Mine is peeling and since not added my year yet they wouldnt help me with it. Been buying Lexus for 25 years but this is my last one. Im pissed. Ill tell everybody I know Lexus doesnt stand behind its products. Good bye Lexus

User's recommendation: Biy Genusis.

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ID
#2341520 Review #2341520 is a subjective opinion of poster.
Location
Nashville, Tennessee
Loss
$2000
Preferred solution
Let the company propose a solution
New Reviewer

Increase in Auto Insurance

LexisNexis Risk Solutions has no live person to speak with. It takes 2 weeks to receive their negative report that increases your auto insurance, and this does nothing to correct the negative report. Looks that everything must be accomplished through the mail. The insurance companies love LexisNexis because they have an excuse to raise premiums, and it is dam hard to fix an error that causes the premium increase. One may not even know the reason for the premium increase - not listed on the premium statement.

User's recommendation: You are just screwed.

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ID
#2162133 Review #2162133 is a subjective opinion of poster.
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
In April 1997, LexisNexis had my files intermixed with 5 other people. I disputed the information, and LexisNexis deleted the information. Recently, I requested for my LexisNexis files. In reviewing them, they have my files intermixed with the same 5 other people plus...
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ID
#2077814 Review #2077814 is a subjective opinion of poster.
Loss
$10000
Preferred solution
Do not use LexisNexis.

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