LexisNexis Reviews

Hi. My name is ***, and I am a victim of identity theft and, worse, identity takeover.

I have never heard of LexisNexis before, but this week I started receiving communication from you guys about somebody requesting something. DO NOT GIVE THEM ANYTHING. These people stole my personal details in a data breach at Prospect Medical Holdings Inc., and they have been successfully impersonating me ever since! My social security number is ***, and my name is ***.

I have never once called or contacted your company. I did not and still do not even know what your business is about. My birthdate is ***. I am assuming they are trying to use your services to gain updated personal information on me, such as my phone number.

I am not sure what kind of information you guys have, but rest assured, it is not me calling you or however they are communicating with you. Please help me to nail these criminals and absolutely put a big red flag on my name, and do not give her anything unless you can send the police to her door!

Thank you. (The phone number I'm including is fictional, as I am not giving my phone number out to anyone for fear of compromise.)

I applied for auto insurance and was denied due to something in the Nexus Lexis report. I made contact with Lexis early in September and sent them all my identifying information.

Mid-September, they sent me a code to access the information online. The code did not work. I contacted them and was told they would send a hard copy within 7 to 10 days. On October 6th, I called them again because I had received the report.

They said it was sent on September 20th and 'you must have moved,' which is not true, and I also get information from the post office on everything that is coming to my mailbox the day before. They never sent it. On October 6th, they said that they would send it out again within 7 to 10 days.

It is now December 1, and I have still not seen the report. After reading all the other complaints, is anyone interested in a class action against Lexus Nexus?

In Dec 2024, I received a notice from one of my credit card companies that my account was being closed. I panicked and contacted the credit card company and was told I had a bankruptcy and that I had to contact LexisNexis to resolve it.

I contacted LexisNexis and was sucked into a rabbit hole with no end in sight. I was on the phone for hours attempting to clear the information up with them. I provided all the information they requested with hesitancy as I was not sure of this company and who I was providing this information to, based on the fact that their current information on me was inaccurate to begin with. I was told that they created a case number and that it would take 30 days to 4 months to resolve and to call back to verify.

I received letters from LexisNexis with codes to get my report but was never able to get the information they promised. In the meantime, I pleaded with my credit card company to review my payment history to reinstate my card; after their investigation, they reactivated my account. A few months later, my NFL card sent me a notice that my card was being closed due to bankruptcy. This process repeated itself all over again, with me being incensed with anger that LexisNexis had not corrected my information, and I tried to have the issue escalated and was told this would be resolved this time.

I again contacted my credit card company and pleaded with them to verify my information by checking my Experian, TransUnion, and Equifax reports that did not show me with a bankruptcy. After their investigation, my credit card was reinstated. All of this headache was due to my actions for this information being provided to these companies erroneously. This week, I applied for a mortgage loan for an investment property, and the company wanted to do a background check and used LexisNexis, and they stopped the process because they said they could not verify my identity.

I provided the loan company all my documents and was told to contact LexisNexis again. I contacted LexisNexis and fell back down the rabbit hole for the third time in a year. I would like this company to not share my information without my approval of the information that they are supplying to companies that are charging me more for insurance, declining credit, and ruining the lives of people who have done nothing wrong.

LexisNexis should stop doing business until they clean up all their files of mixed files. This company should be sued for their errors.

LexisNexis has been a nightmare for me as a consumer trying to get fair insurance. They are not a legitimate credit or consumer reporting agency in the traditional sense, yet they collect and distribute personal data without proper consentoften through vague third-party subscribers.

Because of them, getting car insurance has become a frustrating process, with inflated premiums driven by false and damaging information in their C.L.U.E. reports. They falsely listed a car towing in 2024 that never occurred and even reported a car accident in 2023 with no driver involved. When I tried to correct the record, they demanded I follow their flawed and questionable dispute process.

LexisNexis has no right to this data, and their actions feel more like unethical data brokering than anything resembling consumer protection. Their reports are unreliable, misleading, and harmful.

I have car insurance and received an email notifying me of a charge increase. So I opened the email, and it tells me that my premium had an increase from $380.97 to $824.35 a month.

I moved in the mid/end of December, and called the auto insurance right away to change my address. In the beginning of January they had said that they sent a mailed letter to me, and due to me not responding to the letter, they took that as accurate information and automatically added my son to my auto account. When I asked what address was that sent to, I was told that it was sent to my old address (conveniently). I then asked why didn't my auto insurance double-check the information (no response).

So now I am having to jump through hoops to remove him from my account. They said that there is a 5-7 day wait for them to respond. And yet again conveniently this 5-7 day wait runs right into when my bill is due 02/20/2025. There should be a lawsuit.

If anyone knows of a lawsuit filed on this company, please let me know. I would like to add my name to that list.

It should be illegal for a third party company to just add other's to your policy. Better believe I will be cancelling Liberty Mutual.

In obtaining auto insurance quotes for a new vehicle, my insurance ran a DB360 through Lexis and it returned a Speeding Citation on 6/28/2023 in the Grand County Justice Court, State of Utah. I then pulled my Utah DLD Driver License Record and confirmed that I have no citations/arrests/department actions.

So i searched all Utah Court records for my name and date of birth, and the search found no speeding ticket citations in any Utah Court of any jurisdiction. I then did a search in Ground County Justice Court, State of Utah for the date of the citation and it returns a person with the same first and middle name as me, however, the last name is spelled differently by 1 letter and the date of birth is a different month, date and year by ten years. However, Lexis has associated in their database that the citation was issued to me and now they will take up to 30 days to correct their error!!! Unacceptable!

Their information is unreliable and inaccurate. I suggest insurance companies utilize Westlaw instead of Lexis Nexis as their information is erroneous, incorrect, unconfirmed and inaccurate.

I am with State Farm in California, Ive had no tickets, never had a DUI drug charges, no fatalities ~ actually clean record my only speeding tickets were before the age of 20 maybe 2 ? Its been 35 years hard to remember.

Returning to Hawaii~ I called State Farm and was DENIED insurance with the company Im already insured with (State Farm) what happens next~ calling Lexis Nexis to find what is on my consumer report.

I have uploaded personal information 3 x ~ called 5x on hold now 26 minutes a gal finally answered asked for my social and never returned. The worst experience.

Dumber than dumb unless they are just Debbie downer dark clouds from *** Its weird. Way Weird & Id rate them zero if I could.