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Contact LexisNexis Customer Service

How to Reach a Person at LexisNexis

Verified Contact Information

Toll-Free Number:

  • 1-800-543-6862
    USA
Call Now
Send Message

Customer Service:

  • 1-800-387-0899
    Canada
  • 1-877-412-3886
    CLE Training, USA
  • 1-800-344-3738
    Product Training, USA
  • 1-800-456-6004
    Security Freeze
  • +61 180 077 2772
    Australia
  • +6 480 080 0986
    New Zealand
  • +44 330 161 1234
    UK, Ireland

Legal:

  • 1-800-897-3259
    Privacy Inquiries
  • 1-800-831-2578

Sales/ Reservations:

  • 1-800-255-5174
    Canada
  • 1-888-285-3947
    USA

Customer Service:

customersupport@lexisnexis.com.au
Australia
customersupport@lexisnexis.co.nz
New Zealand
cle@lexisnexis.com
CLE Training, USA
customer.training@lexisnexis.com
Product Training, USA

Accessibility:

accessibility@lexisnexis.com

Legal:

permissions@lexisnexis.com
Copyright Infringement Inquiries
privacy.information.mgr@lexisnexis.com
Individual Requests for Information Suppression

Media:

lng-nyc-ln-pressroom@lexisnexis.com
socialmedia@lexisnexis.com
legalnotices@lexisnexis.com

LexisNexis Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular LexisNexis Phone Number
1 (800) 543-6862
Average Hold Time
00:02:59
Average Calls duration
2 minutes
Most Popular LexisNexis Email Address
privacy.information.mgr@lexisnexis.com
LexisNexis Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
View full overview

How to Contact LexisNexis Customer Service?

LexisNexis offers different convenient methods to connect with the LexisNexis customer service team. Of the many numbers, start by contacting LexisNexis phone number using their toll-free number, 1-800-543-6862. There are several numbers to call the company’s support team worldwide. For instance, if you are a customer from Colorado Springs, the best LexisNexis contact number to dial is 1-800-743-7393. Conklin, New York, customers can contact LexisNexis customer support by dialing 1-607-772-2600. There are specific numbers to contact LexisNexis if you are a customer from outside the US. While +6-126-243-5121 is the number for the Australian Capital Territory, +86-108-518-5801 is the LexisNexis contact number for Beijing.

You can receive help from LexisNexis customer support 24 hours a week. To get round-the-clock assistance, reach out to LexisNexis headquarters by dialing 1-800-543-6862. The company also offers 24 LexisNexis hours live chat features for customers who prefer to communicate over text rather than call. Unlike calls, the chat is only available Monday through Friday during LexisNexis customer service hours. Check your product's support page for availability to ensure you reach when the expert is available.

LexisNexis corporate office is at LexisNexis 230 Park Ave., 7th Floor New York, New York 10169, United States. This LexisNexis location serves as the prime center for the company’s operations. In addition to this, the mentioned location can also be used to send correspondence relating to customer service-related issues. There is yet another LexisNexis mailing address that customers can use. It is Legal Officer, 9443 Springboro Pike, Miamisburg, Ohio 45342.

PissedConsumer Club

Contact Information

LexisNexis Website:

LexisNexis Help Center:

Corporate Office Address:

LexisNexis
230 Park Ave. 7th Floor
New York, New York 10169
United States

Other Info (opening hours):

Mailing Address:

LexisNexis Legal and Professional

Attn: Privacy Office

900 Main Campus Drive, Suite 400

Raleigh, NC 27606

More contact details

Fax:

+1 (937) 865 1211

Why Customers Call LexisNexis?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 35%
  • Product/ Service 19%
  • Request for Information 19%
  • Payments and Charges 12%
  • Shipping and Delivery 5%
  • Account 5%
  • Return/ Replace 4%
  • Staff 1%
  • Claims & Legal Issues 1%

Customer Inquiries & Issues

35%
  • "Reference letter"
  • "Not at fault accident"
  • "Accident on record that is not mine"

Product/ Service

19%
  • "Insurance claims"
  • "Freeze profile"
  • "Insurance related"

Request for Information

19%
  • "Need to speak to someone about information of an accident"
  • "I wanna speak to somebody about my accident report history"
  • "I have received reports from LexisNexis and I need assistance because I am trying to get new quotes for insurance and the agent is still saying that we accidents as well as at-faults on our records that are incorrect"

Payments and Charges

12%
  • "Need to get a copy of Of A. for my wreck that I had to see what the payout was to the other person in 2022 September 27"
  • "Dispute"
  • "Credit freeze question"

Shipping and Delivery

5%
  • "Delivery"
  • "Never received credit report and it's been more than a month"
  • "to remove drivers off"

Account

5%
  • "Verify a reported accident on my driving record from 2021"
  • "Can't log in"
  • "Verify new information was received"

Return/ Replace

4%
  • "Get a ticket on my record changed to the correct one"
  • "MVR NAME MIX UP. My driving record is incorrect"
  • "Correct information"

Staff

1%
  • "Customer service"

Claims & Legal Issues

1%
  • "Incident"

Compare LexisNexis Customer Service To

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