LexisNexis
Reviews and Complaints

I am with State Farm in California, Ive had no tickets, never had a DUI drug charges, no fatalities ~ actually clean record my only speeding tickets were before the age of 20 maybe 2 ? Its been 35 years hard to remember.

Returning to Hawaii~ I called State Farm and was DENIED insurance with the company Im already insured with (State Farm) what happens next~ calling Lexis Nexis to find what is on my consumer report.

I have uploaded personal information 3 x ~ called 5x on hold now 26 minutes a gal finally answered asked for my social and never returned. The worst experience.

Dumber than dumb unless they are just Debbie downer dark clouds from *** Its weird. Way Weird & Id rate them zero if I could.

Incorrect driving report because of name similarity. My son and I have the same name with the exception Im senior and his name is DeNorris Brinkley 2nd.

Therefore some of his accidents are on my driving report which causes my auto premium to be sky high.

For several years Im paying $2,400 more a year then I should.Approximately four years ago I sent you the required info you requested, which contained my mvr report over the last eight years which had no accidents or points, however you responded back to me that you didnt have enough information.

Really its a matter of comparing my report to my sons report.please rectify this matter . Thank you.

Farmers Insurance lost my business after 30 years. This is a lengthy story but my insurance agent advised that he couldn't provide me with the best rates because my file with LexisNexis showed claims.

I didn't remember making the claims so I reached out to LexisNexis asking them for details about these claims. Weeks later LexisNexis replied back that the claims could not be verified. I let my agent know that. He checked my file a couple of weeks later and those claims were still listed.

I reached out to LexisNexis again and this time they advised me that Farmers insurance did confirm the claim from 2020.
There was no claim filed, the "accident" was the fault of the illegally parked vehicle and trailer. A truck with a low trailer that could not be seen from my rear view mirror was illegally parked on a strip of grass behind a row of legal parking spaces. I taped the back of my bumper against the trailer. I got out and could see no damage to the trailer and minimal damage to my bumper.

I did what I thought I was supposed to do and reported it to Farmers. I never filed a claim and Farmers paid nothing. Their report shows I was not at fault and the representative with Farmers assured me this would in absolutely no way impact my rates.
That was not true because I am not being told I am not eligible for the best rates because of this illegally parked vehicle on my file as an accident/claim. I have reached out to the Florida Department of Financial Services they said I needed to have LexisNexis remove it.

I've gone back and forth between LexisNexis and Farmers and niether want to take ownership and keep bouncing me back and forth between them. So I'm being punished in the form of higher rates due to someone else's negligence and LexisNexis and Farmers will do nothing.

I go to get insurance for a car I bought at USAA. USAA denies me insurance because they say I have active tickets.

These ticket date 1/23/2024 and 1/1/2025. So I get on the DMV there are no active tickets on my license. So I call Lexusnexis. There like you also got tickets on nj.

So the give the municipality number in New Jersey and case number. I call them the case number doesnt even exist and my name is not in the system. Also I come to find out that the so called case in nj are the exact same tickets and dates. They say there pulling there info right from both dmvs.

I dont think so, why when I call and run my license I get the correct information.

There faulty information has caused me an extra 100 dollars in insurance. Smh

Love how user friendly the case search interface is, and how easy the practical guides are, but my lord, their customer service sucks, and they fraudulently induce you into signing up for services, then they make it such a large and unbearing burden in order to actually obtain those services. Be weary!

Plenty of legal options out there for same or lesser cost that won't make your life MORE DIFFICULT.

-- and if you are trying to sign up for their background check services, be ready to put put through the ringer, giving them access to your office, needing to either interview your landlord, or have proof of office ownership, questioning how you present your business on your business card, showing your phone, phone bills and proof of how you communicate with clients, etc... You can literally get a license to practice law for less work and less of a burden than being approved for services THEY BILL YOU FOR before they actually authorize you to use.